ph 14 Privacy Policy

What Information We Collect

When you register and use ph 14, we collect certain personal information that is necessary to operate your account and provide our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, to confirm your eligibility and comply withapplicable Philippine regulations. In addition to information you provide directly, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs when you access the platform. This technical data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly for all players across the Philippines.

How We Use Your Information

The personal information we collect is used exclusively to operate, maintain, and improve the ph 14 platform for players in the Philippines. We use your registration details to create and manage your account, verify your identity, and process financial transactions in Philippine pesos securely. Your contact information may be used to send you important account notifications, security alerts, or updates about changes to our platform policies. We may also use aggregated, anonymised data to analyse platform usage patterns and improve the overall experience for Filipino players. We do not use your personal data for automated decision-making that produces legal effects without human review. We will never sell, rent, or trade your personal information to third-party advertisers or marketing companies. Any use of your data beyond what is described in this Privacy Policy will only occur with your explicit consent or as required by Philippine law.

Sharing and Disclosure of Data

ph 14 does not share your personal information with third parties except in the limited circumstances described here. We may share data with trusted payment processors and banking partners who facilitate deposits and withdrawals in Philippine pesos, and these partners are contractually required to protect your information. We may also disclose information to regulatory authorities or law enforcement agencies in the Philippines when required to do so by law or valid legal process. In the event that ph 14 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. All third parties who receive your data are required to handle it in accordance with applicable Philippine data privacy standards. We do not share your data with any third party for their own independent marketing or commercial purposes.

How We Keep Your Data Secure

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the ph 14 platform is encrypted using industry-standard protocols, ensuring that your account details and financial information remain private. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your ph 14 account and to keep your login credentials confidential.

Your Rights as a Filipino Player

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding the personal information we hold about you. You have the right to access a copy of your personal data, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, you may contact our support team using the email address provided in the footer of this page. We will respond to all verified data rights requests within a reasonable timeframe in accordance with applicable Philippine law. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to meet regulatory obligations. When your data is no longer required for legal or operational purposes, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request deletion of your account, we will process your request promptly while retaining only the minimum data required by law. You may contact our support team at any time to enquire about the specific retention period applicable to your personal information.

Updates to This Privacy Policy

ph 14 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or via the email address associated with their account. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about this policy or how your data is handled, please visit our FAQ page or contact our support team directly.

Last updated: June 2025. This Privacy Policy applies to all players registered on ph 14 in the Philippines.